Renewals By Phone & Internet

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Latest News - As of October 1, you may renew library materials twice if they are not on hold.

You may now renew library materials over the phone (Telecirc) or over the Internet. You may also learn what items are checked out to you and when they are due, list and/or cancel requests for books, learn what your fine balance is, and what items are overdue.

Things to Remember About Renewals

• You'll need the barcode number of the card on which the items were borrowed and the personal identification number (PIN) for that card. If you don't remember choosing a PIN number, try the last four digits of your home phone number. If this doesn't work you'll have to call or visit one of the library branches for help.
  
  
• Items already overdue may not be renewed with either Telecirc or over the Internet.
  
  
• The new due date will be three weeks from the date of renewal, not three weeks from the original due date.
  
  
• Only two renewals per item, if allowed. If you have borrowed an item and renewed it twice you must return it.
  
  
• Some items may not be renewed at all. Items on hold for someone else may not be renewed, even if there appear to be other copies available.

Telecirc: (661) 321-9131 or toll free (866) 290-8681

In addition to renewing books, the Telecirc system allows you to list items currently checked out, list or cancel outstanding hold requests, list books currently overdue, and learn about any outstanding fines.

If you choose the menu number for renewal, you can choose to either be prompted by title, to enter item barcode numbers, or to renew all items.

Telecirc calls to notify you when a requested item is waiting at the branch you selected. The system will also call you when checked out items are still checked out 7 days past the recorded due date. You may also call in to Telecirc to find out what you have checked out and to renew items.

Internet

The Kern County Library website provides access to the library's catalog as well as your account information. To begin using these resources, click the Library Catalog link on the homepage at http://www.kerncountylibrary.org.

To search the library catalog, click on the Search tab at the top of the new page. To review items you have checked out, renew books, or manage your holds, click on the My Account tab.

To view your account information, enter your User id (your library card number) and your PIN. If you have not been assigned or chosen a PIN, please contact the nearest local library for assistance.

Select the Library Catalog Help option for additional step-by-step instructions.